Liaison Mastery Academy

This is not basic training. This is an expert-level certification for top-tier liaisons. You must demonstrate deep clinical knowledge, robotic proficiency, and advanced sales psychology.

Expert LevelCertification Track
Robotics Mastery

Deep dive into Lokomat, EksoNR, Bioness Vector, and ROBERT. Learn the specific mechanism of action for each and how to sell 'Dose' vs. 'Therapy'.

The HospiTEL Model

Master the fusion of clinical excellence and 5-star hospitality. From the '10/5 Rule' to 'White-Glove Room Readiness' and 'Service Recovery'.

Sales & Objection Handling

Advanced counter-detailing. How to flip 'SNF is closer' and 'Insurance denied' into admissions using data, evidence, and clinical authority.

Certification Requirements

  • Pass Rate: 85% (43/50 Questions)
  • Expert Mastery: 95% (48/50 Questions)
  • Content: Robotics, Clinical Indications, Sales Psychology, HospiTEL Model